Business challenge:
To keep pace with growing customer demand,
Swisslog a leading global provider of automated logistics solutions in
hospitals and distribution centers operating more than 50 countries has been
forced to consistently expand its customer service network.
With this continued growth, a few key
challenges have been encountered, including labor intensive paper work, lack
of visibility of tasks for their daily operations, lack of technology, and lack
of process harmonization across the locations
To support the growth, top management needed a
solution that real time visibility to inventory and material movements, while
enabling warehouse operations to a mobile automated, proactive environment.
The solution:
Comprehensive warehouse management solution was
offered where it integrates all business functions (Procurement, Sales, Finance
and Production) and addressed key business challenges.
The SAP mobile solution improved critical
business processes by introducing and enhancing the following functionality:
§ Inbound process: Support for warehouse management, putaway and stock removal
strategies, goods receipt, cross docking, push deployment, transportation cross
docking, value added services and quality management
§ Outbound process: Replenishment processing
§ Storage: Bin
management and optimization, manage handling units, physical inventory
§ Distribution center processes: Enabling planning and monitoring, radio
frequency support, labour management, resource management, and material flow
systems
Results:
The solution offered enabled the company to
provide superior customer service while realizing several key benefits. Using
mobile functionality, personnel can monitor and react to real time inventory
changes across warehouses business processes and have been able to standardize
the processes.
With mobile functionality they have a greater
visibility to what is happening in the warehouse, when it is happening, who is
responsible allowing for quick resolution for issues. By leveraging SAP stock
movement strategies and mobility across all warehouses operations, they have
reduced paper output from all warehouse operations from all warehouse business
operations.
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